Tél:+33(0)1 73 02 93 93
Du Lundi au Vendredi de 8h30 à 18h00
17h30 le vendredi - heure de Paris
Site Director
Philippe Rivallan
Editor
APRIL International Expat: 110, avenue de la République - CS 51108 - 75127 Paris CEDEX 11- FRANCE.
A public limited company with capital of € 200 000 registered with Companies House in Paris under B 309 707 727 and with ORIAS under number 07 008 000 (www.orias.fr).
ACAM, the Supervisory Body for Insurance Activities: 61 rue Taitbout - 75436 Paris cedex 09 - FRANCE.
Hosting
This site is hosted APRIL International Expat, headquarters: 110, avenue de la République - CS 51108 - 75127 Paris CEDEX 11 - FRANCE.
Data Protection and Freedom of Information
The site "aprilmobilite.com" and the processing of personal data via this site have been declared to the CNIL (The French data protection authority).
In accordance with the Data Protection Act of 6 January 1978 (Amended), you have the right to access and, where applicable, rectify any personal information held on file about you by writing to us at APRIL International Expat: 110, avenue de la République - 75011 Paris - FRANCE.
APRIL International Expat uses the information that you send us to record your requests for quotes, requests to be contacted or applications for membership.
Use of your email address
The email address that you provide, either on an online form or by using messaging software, is likely to be stored and used subsequently by APRIL International Expat to make you aware of services and offers only if you are an APRIL International Expat client.
You may at any time withdraw your consent to your email address being used in this way by writing to APRIL International Expat at the above address or by responding to an email you have received.
If you are not yet an APRIL International Expat client, we will ask for your consent before using your email address for commercial purposes in accordance with the Confidence in the Digital Economy Act of 21 June 2004.
Cookies
To bring you the best possible service, we measure the number of pages viewed, the number of visits and the activity of visitors to the site as well as the frequency of visits.
To enable us to do this we use cookie technology. A cookie is a small file which website servers store on your computer's hard drive.
It is not a programme and it cannot damage the information on your computer.
Cookies enable the sites you have browsed to track your visit and so memorise your site preferences.
You can reject these cookies or delete them. This will have no effect on your navigation of the site.
Information on products and services
The information on this site is provided for general information purposes only and should not be considered as advice.
It is not exhaustive. In spite of regular updates of the site, APRIL International Expat is not responsible for any administrative or legal amendments made subsequent to publication.
The simulations shown on the site are designed for reference only.
APRIL International Expat may at any time and without prior notice modify and update the information provided as well as the content of the offers.
The APRIL International Expat corporate brands and the APRIL International Expat product brands are registered trademarks and are the property of APRIL International Expat.
Respecting Copyright
Copyright photographs and illustrations: All rights of the owner of the photographs and illustrations on the aprilmobilite.com website are reserved.
Any reproduction and use of the photographs and illustrations on the site other than for private personal viewing is forbidden unless authorised.
Content copyright: All rights of the owner of the content of the aprilmobilite.com website are reserved. Any reproduction and use of the content of the site other than for private personal viewing is forbidden unless authorised.
The content of the site and the brand guidelines are either the property of APRIL International Expat or are being used by APRIL International Expat with the owner's agreement.
Any use which has not been expressly authorised is a violation of copyright and constitutes forgery.
APRIL International Expat may take legal action against any individual who infringes copyright and may bring civil or criminal proceedings against such a person.
Liability
APRIL International Expat is not responsible for:
- Damage of any nature whatsoever, as a direct or indirect consequence of the content and/or the use of this site including in particular but not limited to any loss of use, loss of programmes or loss of data and any deterioration or virus which may infect the IT equipment or any other goods belonging to the site user.
- Technical or other problems which make access to the site difficult, random or impossible, whatever the cause and the source.
Links to other sites
APRIL International Expat offers links from aprilmobilite.com to other sites to which we may or may not be affiliated. APRIL International Expat does not edit or monitor these independent sites and is not responsible for their content, products, advertisements or any aspect of the services they offer. These sites are regulated by their own conditions of use and data protection policies.
User's liability
The user is responsible for any direct or indirect damage caused to a third party, including APRIL International Expat, resulting from the illicit use or operation of the site itself or of one of its parts and for the consequences of any claims or legal proceedings which may be brought against him or her as a result.
This site provides a facility for online applications for APRIL International Expat insurance cover.
By accessing this site, you accept the terms and conditions and agree to adhere to them.
Please read the information below.
The following conditions must be met before your application for insurance from APRIL International Expat can be processed entirely online.
If you do not meet one of the conditions, we will contact you to discuss your application further.
You may, at any time during the application process or during your period of insurance with APRIL International Expat, contact one of our advisors by telephone on +33 (0)1 73 02 93 93 Monday to Thursday from 8.30 to 18.00 and from 8.30 to 17.30 on Friday, Paris time. They will be pleased to answer any questions you may have.
Online application procedure
In order to apply for APRIL International Expat insurance cover online, you must be over the age of 18.
When you ask for a quote or apply online, we will need to obtain a number of personal details in order to process your request.
The role of APRIL International Expat
APRIL International Expat is an insurance intermediary, registered with ORIAS under number 07 008 000 operating as a broker. This information is available on the ORIAS website (www.orias.fr).
APRIL International Expat operates under the terms of article L520-1-II of the French insurance code. By visiting the site “www.aprilmobilite.com” you have expressed an interest in an APRIL International Expat insurance product. APRIL International Expat's role consists in recommending the policy and level of cover best suited to your situation and your needs. You may of course select any level of cover you choose.
Information provided
The information you are asked to provide in the questionnaires is essential in order to assess your situation. If accepted, the insurance policy is based on the information provided. It is therefore important that you respond very carefully to the various questions you are asked as any non-disclosure, omission or false declaration will invalidate your application or bring about the cancellation of or reduction in your insurance cover under articles L113-8 and L113-9 of the French Insurance Code.
Payment
Your application for insurance cover from APRIL International Expat is subject to the online payment of the first premium and, where applicable, the membership fees. This payment is made online by bank card.
Subsequent payments (where applicable) are made by direct debit from the bank account the details of which were provided by the member at the time of application, by bank card, by cheque or by bank transfer in accordance with the payment schedule selected.
Security, confidentiality, integrity
The bank details you provide are protected by the system of encryption SSL (Secure Sockets Layer). When you enter secure mode, the symbol will appear on your screen. Your online payment is therefore secure. When you enter your card number and its expiry date, this information is coded. Your card details are not sent over the web in this format as they are encrypted.
Remember: the regulations governing the use of bank cards require French banks to cover the risk of your card being used fraudulently. If you think your card has been misused in this way you should notify your bank or your card provider immediately.
Confirmation of your application
Your insurance cover is confirmed by a membership certificate which you will receive by email once your application is complete.
A membership pack including the following documents will be sent by email a few minutes following completion of your online application:
- Final Membership certificate and the General Conditions of your policy.
- Application form and health questionnaire (where applicable) containing the information you provided online. These documents should be signed and returned to us.
- If you are paying in monthly instalments, you will also receive a direct debit authorisation form containing the information you provided online. This document should be signed and returned to us.
You should print out these documents as no further copies will be provided.
The start date of your policy is shown on the Membership certificate.
Email address
By providing APRIL International Expat with your email address on the online application form you agree to information on your policy being sent to this address. You may, at any time and in writing, request APRIL International Expat to stop sending emails to this address. You may also do this by replying to an email you have received.
Right to cancel and procedure
You may cancel your application by registered letter with proof of delivery to APRIL International Expat: Service Adhésion - 110, avenue de la République - CS 51108 - 75127 Paris CEDEX 11 - FRANCE within 14 days of the date of issue of the Membership certificate and the general conditions and policy booklet, on paper or by any other durable means.
Cover ceases on the date of receipt of the letter of cancellation and APRIL International Expat will reimburse any premiums already paid with the exception of those corresponding to the period of cover already passed.
To cancel your policy, please word your letter as follows:
« I the undersigned, Mr/Mrs/Ms........................................ (first name, surname, address) confirm the cancellation of my “………………… ” policy number.............................. hich I purchased online on .............................. (date).
Date:……… Signature: ……… »
Making a complaint
If you experience any difficulties in the application of your policy, you can make a complaint by writing to: Service Conseil Clients - APRIL International Expat - 110, avenue de la République - CS 51108 - 75127 Paris CEDEX 11 - FRANCE.
You may also contact the French insurance regulator, ACAM, at 61 rue Taitbout, 75436 PARIS Cedex 09.